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I have taken several online courses at the Saint James School of Medicine and this is my first proctored exam. Why is this exam now using a remote, online proctor system?
As more and more courses are offered online, there is an increased need to ensure the integrity of courses and programs. Using an online proctor system to m...
Wed, Feb 10, 2021 at 12:36 PM
Will the Proctorio software access other files and data on my computer or desktop?
No. While you are using Proctorio, the screen is locked down to only the active screen for the exam. So even if there are other programs open in the backgro...
Wed, Feb 10, 2021 at 12:36 PM
What if my company computer will not let me install Google extensions?
If the instructor intends to use the online proctoring system for an exam, you will be required to use a computer that allows administrative rights to downl...
Wed, Feb 10, 2021 at 12:37 PM
What if I don’t have a webcam for the Proctorio online exam?
As a webcam is required for a exam that uses online proctoring, you will need to purchase or borrow one and make sure it can work with the desktop you plan ...
Wed, Feb 10, 2021 at 12:39 PM
Who can I contact if the Proctorio online exam closes on me?
Proctorio offers 24/7 live support via chat. Live Chat is available by clicking the gray shield image in the top right corner of the Chrome browser or by lo...
Wed, Feb 10, 2021 at 12:40 PM
Why can I only use a single monitor for a Proctorio online exam?
Proctorio, at this time, is only able to lock down and monitor a single screen/monitor. If you use a computer with two monitors, you will need to unplug the...
Wed, Feb 10, 2021 at 12:41 PM
Can't login to library
The Username is your first name The password is your student ID If you don't know your student ID you can check the article on this site about your S...
Tue, Feb 16, 2021 at 12:30 PM